Frequently Asked Questions

No. We have no affiliation with the Government of Alberta. All of our programs are privately funded and we do not receive any subsidies whatsoever.
Wondering how we fund our programs without government help? Take a look.
Not exactly. When you green a percentage of your electricity consumption, we purchase and retire Renewable Energy Certificates (RECs) on your behalf. Once electricity is generated and placed on the grid, it is impossible to tell which electrons were generated through renewable energy and which were generated using conventional methods. We purchase RECs equivalent to your consumption. Your purchase guarantees that clean, renewable energy is being placed onto the electric grid, raising the percentage of renewable energy used overall.
In order to green a percentage of your home or farm's electricity consumption, you must sign up for service with one of the Energy Marketers affiliated with Green Alberta Energy. When you sign up, there will be an option on the online sign up form to green all or some of your electricity consumption. Already a customer of one of our Energy Marketers? Login to My Account and identify how much you would like to green.
Yes. Albertans who wish to green their business operations, event, or other special occasion can contact our Customer Care Team by phone at (403) 726.9694 or by email (customercare@greenalbertaenergy.ca) specifying how many RECs you would like to purchase.
You are in control. Let us know the percentage of your monthly consumption that you want to green and we will apply this percentage to your actual billed consumption (kWh multiplied by the percentage you want to green). Green energy costs 1.66 cents/kWh. Use our handy green calculator to estimate how much this will mean for you.
As an example, if an average residential consumer uses 600 kWh per month and greens 25% of their monthly consumption, it would cost about 8 cents per day.
You can choose to green as much of your electricity consumption as you want from 5% all the way up to 100%. Just green what you can afford, every little bit helps. If you choose a special “Green Rate” that has a minimum percentage requirement for green energy, you must green at least the percentage of electricity specified to qualify for the rate.
Yes. In 2019 we launched the Solar Club, a new program designed specifically for small solar micro-generators in Alberta. Membership in the club provides a number of benefits including special electricity rates, flexible rate plans, cash back, and free Renewable Energy Certificates (RECs). Click here to learn more.